Last Updated: 27 August 2026
Shibko provides local delivery of personalised gifts, home decor, festive products, spiritual and pooja products, gift hampers and other eligible items.
Shibko currently focuses primarily on Jaipur, Rajasthan.
Delivery Options
Depending on the product, preparation time, inventory and delivery location, customers may be offered:
- 30-Minute Delivery
- 1-Hour Delivery
- 2-Hour Delivery
- Same-Day Delivery
- Scheduled Delivery
Not every delivery option is available for every product or location.
The available delivery options and applicable charges will be shown at or before checkout.
Estimated Delivery Time
Delivery times displayed by Shibko are estimated fulfilment times and not absolute guarantees unless specifically stated otherwise.
Delivery may be affected by:
- product preparation or personalisation time;
- traffic conditions;
- weather;
- unusually high order demand;
- delivery-partner availability;
- incorrect or incomplete address information;
- recipient unavailability;
- building, society or access restrictions;
- technical issues;
- government restrictions; or
- other circumstances reasonably outside Shibko's control.
This approach is also used by major quick-commerce platforms, which treat displayed delivery times as estimates that can change due to traffic, weather, demand and other operational factors.
Personalised Products
Personalised products may require additional production time.
The delivery option displayed for a customised product will take its preparation requirement into consideration.
Customers should carefully review the estimated delivery option before completing payment.
Scheduled Delivery
Where scheduled delivery is available, customers may select an available date or delivery slot.
While reasonable efforts are made to deliver within the selected slot, unexpected operational or external conditions may result in delay.
Delivery Address
Customers must provide:
- correct recipient name;
- complete address;
- correct mobile number;
- landmark or delivery instructions where needed.
Shibko is not responsible for delays caused by incomplete or incorrect customer-provided information.
Recipient Availability
The recipient should be available to receive the order.
Our delivery team may attempt to contact the customer or recipient where necessary.
If delivery cannot be completed because the recipient is unavailable, refuses the order or cannot be contacted, re-delivery may be subject to availability and additional charges.
Order Tracking
Where available, order status may be shown through the Shibko app, website, SMS, WhatsApp or push notification.
Delivery Charges
Delivery charges, express delivery fees or scheduled-delivery charges, if applicable, will be disclosed before the order is confirmed.
No undisclosed mandatory delivery charge should be added after checkout.
Contact
Email: support@shibko.com
Website: www.shibko.com